Privacy Policy

The Privacy Policy and the Cookie Policy ensure that everyone who deals with Horizon Terminal Services is aware of their rights and procedures undertaken in relation to data privacy, including GDPR.

The Privacy Policy and the Cookie Policy govern the manner in which Horizon Terminal Services processes information collected from users and applies to the Site and all products and services offered. The policies apply to anyone who has personal data collected or stored with Horizon Terminal Services.

Please note that other terms & conditions may also apply for our services and products.

Your acceptance of these terms
By continuing to use this Site, you agree to the Privacy Policy and the Cookie Policy.

Privacy Policy
Cookie Policy

If you want access to your personal data or would like to delete or correct any personal information or contact us for any other reason, please send an e-mail to privacy@hoegh.com.


HORIZON TERMINAL SERVICES PRIVACY POLICY

Horizon Terminal Services ("HTS”) processes your personal data when you visit our websites, use our services, apply for a position or interact with us in other ways. This is necessary in order for us to provide our services, evaluate your application and fulfil our contractual obligations with you. If you give your consent, we will also be able to process your personal data for other purposes.

HTS is committed to international compliance with data protection laws, including, but not limited to the General Data Protection Regulation (“GDPR”). Your data privacy is important to us and we therefore want to make sure that you are confident that your personal data is processed securely within, but also outside the European Economic Area (“EEA”).

This Data Privacy Policy (“Policy”) informs you of our data privacy practices, including what kind of personal data we collect, how it is collected and what we use the personal data for. Furthermore, we inform you about how we secure the personal data, who we share it with and your rights.

1      What is personal data?
Personal data is any information and assessment that may be linked to a natural person directly or indirectly, such as your name, e-mail addresses, IP-addresses and mobile phone number.

2      Who is the data controller?
Höegh Autoliners Management AS (Drammensveien 134, 0277 Oslo) determines the purposes and means of the processing of personal data when you visit our websites, use our services, or interact with us in other ways.  

3      What categories of personal data do we process?
HTS processes personal data to fulfil the contractual and legal obligations we have towards you as our customer and user of our services, or in order to take necessary steps when requested by you prior to entering into a contract. Furthermore, we process personal data when this is necessary for the purposes of HTS's or third party's legitimate interests.

HTS mainly collects personal data in three different ways, described in more detail below: (1) on request, (2) from public sources, (3) from third party providers.

It is optional for you to give us your personal data. However, sometimes we need your personal data to be able to provide our services, fulfil our contractual obligations or contact you etc.

(1)   Information you provide us with. When you register as a user of our services or apply for a position, you provide us with personal data, e.g. personal name, company name, country of residence, phone number, e-mail address, education etc. We store this information to be able to provide you with the services that you have booked, to improve our services, and to process and evaluate your application. We also store your personal data when you contact us for instance when sending an e-mail to our customer support or to the HR department.

(2)   Information we collect when you use our services. When using our services we register e.g. contact details, personal name, role, title, division, phone number, e-mail address, which services you use and how you use them. This enables us to improve our services, prevent fraud and to adapt the services to your best need.

(3)   Information from other sources. We receive information, e.g anonymous cookie data, from other sources to better understand how you use our services, your preferences and to improve the services we provide

4      What do we use your personal data for?
HTS uses the data we collect for three basic purposes, described in more detail below: (1) to operate our business and provide (including improving and personalising) the products we offer, (2) to send communications, including promotional communications, and (3) to show advertising. 

(1)   Providing our services. We use data to provide our services to all our worldwide customers, to improve our services and to perform other essential business operations. This includes conducting research and providing customer support. Examples of such uses include the following:

·         Providing the Services. We use data to carry out transactions with us and to provide our products and service.

·         Customer support. We use data to handle orders and complaints and provide other customer support services.

 ·         Business Operations. We use data to develop aggregate analysis and business intelligence that enable us to operate, protect, make informed decisions and report on the performance of our business.

(2)   Communications. We use data we collect to communicate with you.  

(3)  Direct Marketing. We use the information to contact individuals in order to market products and/or services to the individual’s employer company.

If you consent, we may also use your personal data for other purposes that those set out above.

5      Who do we share your personal data with?
We only share your personal data with third parties if you consent or when it is necessary in order to maintain and improve our website, perform our services, fulfil our contractual obligations with your or are required to do so pursuant to statutory laws and regulations.

We also share personal data among HTS-controlled affiliates and subsidiaries. In addition, we share personal data with vendors or agents working on our behalf in order for us to provide our services. For example, companies we've hired to provide customer service support or assist in protecting and securing our systems and services may need access to personal data to provide those functions. We may also disclose personal data as part of a corporate transaction such as a merger or sale of assets or to public authorities when legally obliged to do so.

We have entered into Data Processor Agreements with all relevant third parties to ensure that any third party processing is lawful.

6      Transfer of personal data
HTS is an international business that shares personal data with both other companies in the group (including branches, subsidiaries or affiliated companies), as well as with external processors inside and outside the EEA. This is only done when it is necessary in order to fulfil the purposes stated above.

Transfer of personal data to internal and external processors in the US will only take place as long as the processor complies with the EU-U.S. Privacy Shield Framework.  For other processors located in the U.S. or other processors located outside the EEA, transfer will only take place when appropriate safeguards are provided by using EU standard model clauses approved by the European Commission. Both the EU-U.S. Privacy Shield Framework and the EU standard model clauses ensure that personal data are transferred in accordance with the strict privacy requirements in the EEA.

Feel free to contact us if you want more information on how we transfer data to and from third countries.

7      How do we keep your personal data safe?
We have implemented appropriate technical and organisational measures in order to ensure a level of security appropriate to the risk. This ensures the integrity of your personal data and that it is kept confidential and available. The level of security is regularly assessed by the HTS IT department.

The personal data that we process will be stored on servers that are located within the EEA or on servers in the US if the provider complies with the EU-U.S. Privacy Shield Framework or on the basis of other appropriate safeguards.

Personal data will also be stored on servers in other countries outside the EEA based on appropriate safeguards, including EU model clauses.

8      How long do we keep you personal data?
We do not store your personal data for a longer period than what is necessary to be able to provide our services and fulfil our contractual obligations, or in other ways fulfil the purposes of the processing.

9      What are your rights?
Your personal data shall be accurate and kept up to date. HTS will take utmost care to make sure your data is correct. You are entitled to request HTS to provide information on what data is stored about you. You may also request that your personal data shall be deleted or corrected.

From 25 May 2018 you may also have the right to ask for data portability of your personal data.

This means that you will have the right to receive the personal data that you have provided to us in a structured, commonly used and machine readable format.

Furthermore, you will have the right to oppose the processing of your personal data, person profiling and automated decisions.

Cease of processing and deletion can be denied if the processing is necessary to fulfil our contractual obligations or to comply with legal obligations and/or for the establishment, exercise or defence of legal claims.

10    Cookies
We use cookies on our websites. Cookies are small amount of data or parcels of text that is sent to your browser and stored on your computer, mobile phones or other devices.

You can choose not to use cookies by adjusting the settings on your computer, mobile phone or other devices. However, this could lead to that you will not be able to use all our services. Please read more about our use of cookies in our Cookie Policy on our website.

11    Amendments
HTS reserves the right to amend this Privacy Policy. All substantial amendments will be notified on our website.

12    How do you Contact us?
If you want access to your personal data or would like to delete or correct any personal information or contact us for any other reason, please send an e-mail to privacy@hoegh.com.


HORIZON TERMINAL SERVICES COOKIE POLICY

Web browser cookies
Our Site use "cookies" to enhance user experience on our website.

User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

The Cookies We Set
Forms related cookie(s)
When you submit data to us through a form such as those found on the contact pages or comment forms, cookies may be set to register that the form is sent. We are not storing any personal information in the cookie, all data will be handled as anonymous data.

Browser related cookies
We store the type of browser you are using to make all Site functions work on all browsers.

How we use information
Our site use Google Analytics to understand how you use the site and ways that we can improve your experience. These cookies may track information such as how long our generic visitors spend on the site, which country and city they come from and the pages visited so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page.

We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including Facebook, Twitter and LinkedIn will set cookies through our site which may be used to enhance your profile on their social media site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

We will not, as a condition of the supply of a product or service, require you to consent to the collection, use or disclosure of information beyond that is required to fulfill the explicitly specified and legitimate purposes for which the information is being provided.

For further inquiries, please send an e-mail to privacy@hoegh.com.